Efficient Self Queue Management Kiosk for Streamlined Operations

• Customization: Available
• Type: Queue System
• Certification: CE, ISO, RoHS, CCC, Customized
• Currency Detector Type: Customized
• Currency Detector Principle: Customized
• Queue System Usage: Indoor
• Queue System Display Function: Customized
• Queue System Type: Customized
• Data Collector Type: Batch Data Acquisition
• Data Collector Signal Transmission: Wireless
• Data Collector Operating System: Windows Mobile
• Material: Cold-Rolled Steel Sheet
• Power Supply: 110V/220V
• Delivery Time: 30 Days After Get The Payment
• Touch Screen: 15-55 Inch
• Supported OS: Windowsxp/Windows7/Windows8
• Warranty: 1 Years
• Transport Package: Standard Export Packing with Bubble Foam and Wood
• Specification: Customized
• Trademark: OEM/ODM
• Origin: Shenzhen, China
• HS Code: 8471604000
• Production Capacity: 500 Set Per Month

Product Description

Efficient Windows System Self Queue Management Kiosk for Streamlined Operations

Our Queue Management Kiosk is a state - of - the - art solution designed to revolutionize the way businesses handle customer queues. In today's fast - paced world, long waiting times can lead to customer dissatisfaction and loss of business. Our kiosk aims to eliminate these issues by providing an efficient, organized, and customer - friendly queuing experience.

Key Features

1. Intuitive User Interface

 

The kiosk features a large, high - resolution touch - screen display with a simple and intuitive interface. Customers can easily select their service type, enter relevant details if required, and receive a numbered ticket. The clear instructions and icons make it accessible for people of all ages and technological proficiencies.

2. Customizable Queueing Rules

 

Businesses can set up custom queueing rules based on their specific needs. For example, you can prioritize certain types of customers, such as senior citizens or VIPs. You can also create different queues for various services, like in a bank where there may be separate queues for account opening, loan inquiries, and teller services.

3. Real - time Wait - Time Estimation

 

Using advanced algorithms, the kiosk provides real - time wait - time estimates to customers. This information is displayed on the kiosk screen and can also be sent to the customer's mobile device if they choose to opt - in. By knowing approximately how long they need to wait, customers can plan their time better, reducing anxiety and improving the overall experience.

4. Integration with Existing Systems

 

Our Queue Management Kiosk can be seamlessly integrated with your existing business systems, such as customer relationship management (CRM) software, point - of - sale (POS) systems, and employee management systems. This integration allows for better coordination between different departments and ensures a smooth flow of information. For instance, when a customer checks in at the kiosk, the relevant department is automatically notified, and the customer's details can be retrieved from the CRM system.

5. Remote Monitoring and Management

 

Business owners and managers can monitor and manage the queueing system remotely. Through a web - based dashboard, they can view real - time queue statistics, such as the number of customers in each queue, average wait times, and peak hours. They can also make adjustments to the queueing rules, update service types, and even troubleshoot issues without being physically present at the kiosk.
 

Application

1. Retail

 

In retail stores, the Queue Management Kiosk can be used to manage customer lines at checkout counters, returns, or customer service desks. It helps in reducing congestion, improving customer service, and increasing overall store efficiency.

2. Banking

 

Banks can use the kiosk to streamline their customer service operations. Customers can check in for different services, such as account - related inquiries, loan applications, or ATM assistance. The real - time wait - time information helps in better resource allocation and customer satisfaction.

3. Healthcare

 

In hospitals and clinics, the kiosk can be used to manage patient queues. Patients can check in, select their type of appointment, and receive an estimated wait time. This not only improves patient flow but also helps healthcare staff to manage their schedules more effectively.

4. Entertainment Venues

 

For entertainment venues like movie theaters, amusement parks, or concert halls, the kiosk can be used to manage queues for ticket sales, entrance, or ride - specific lines. It enhances the customer experience by providing an organized and efficient queuing process.
 

Product Description

 

Display		LCDscreen	32/43inch full HD screen, LED backlight
		resolution	1920x1080
		brightness	350cdm2
		contrast	1000:1
		ratio	16:9
		view area	941.184(H)x529.416mm (V)
		touch	10points capacitive touch
System		CPU	RK3288,Contex A17,1.8G(support i3,i5,i7 too)
		RAM	2GB
		memory	16GB
		OS	Android 5.1/  windows 10
Media plays		audio format	MP3/WMA/AAC etc.
		video format	MPEG-1/2/4,H.263,H.264,RV ....
		photo	JPEG
Audio		speaker	2*3W
Interaction		QR code scan and NFC	support
		thermal printer	support(itself with knife)80x50mm
		POS machine	optional
Network		bluetooth/ Wi-Fi	BT4.0/Wi-Fi 2.4G
		ethernet RJ45	10M/100M
Others		color	white/red
		I/O ports	AC In/RJ45/USB
		accessary	AC cable/screws/menu
		power in	AC100-240V
		power consumption	TBD
		work temperature	0-50
Size&weight		product size	TBD
		weight	TBD
		carton size	2134x758x642mm
		GW	TBD

 

Company Profile

Hongzhou, ISO9001:2008 certified Hi-tech corporation, is a leading global self-service Kiosk/ATM manufacturer and solutions provider, specializing in researching, designing, manufacturing, and providing a complete solution for self service Kiosks.

We have a strong self-service terminal product's development, software support and system integration capability, and offer customized solution according to client's individual need.

Equipped with a series of leading precision sheet metal and CNC machine tool equipment, and modern self-service terminal electronic assembly lines, our product are approved by CE, FDA,ROHS, FCC,CCC,IP65 etc.

Our self-service terminal product and solution are designed and manufactured base on lean thinking, with vertical integrated batch production capacity, low-cost structure, and outstanding customer collaboration, we are good at quick response to customer's tailor-made requirement, providing customer with one-stop self-service terminal solution.

Hongzhou high quality product and self-service terminal solution are popular both in the domestic and global markets in over 90 countries, cover financial self-service kiosk, payment kiosk, retail ordering kiosk, ticketing/card issuing kiosk, multi-media terminals, ATM/ADM/CDM, they are widely used in bank, and securities, traffic, hotel, retail, communications, medicine, cinema.

Detailed Photos

Kiosk Workshop

Our exhibition

Customer visit

Our advantages

1. R&D ability : A full-experienced strong R&D team for software and hardware development.
2. Advanced machine equipment: Advanced laser cutting machine, CNC lathe, bending machine, etc
3. Mature technological process: A complete set of materials processing, polishing paint, assembling finished prodcuts production process
4. 100% Quality gurantee: we have passed the authority certificate, such as 3C, FCC, ISO2008. With strictly quality control system
5. High cost performance: Factory direct sell, saving more than 30% cost
6. Thoughtfull Customer service: can provide design freely for customized products. Sign a NDA for customer's drawing or sample.

Why Choose Hongzhou Smart as Kiosk hardware partner?

Hongzhou Smart,a member of Hongzhou Group,we are  ISO9001,ISO13485 IATF16949 certified and UL approved corporation.As a leading Smart POS and kiosk turnkey solution provider and manufacturer,Hongzhou Smart have designed, manufactured and delivered more than 450000+ units of Self-service Kiosks and POS machines to global market.

On base of sleek design,robust POS and Kiosk hardware integration,turnkey solution, our Smart POS and self service kiosk product and solution own the advantage of vertical integrated batch production capacity, low-cost structure, and outstanding customer collaboration, enable us give quick response to customer's tailor-made smart POS and kiosk requirement.

FAQ

1. Q: Are you a factory or trading company? 
A:We are an OEM/ODM factoryof All in one kiosk.

2. Q: Where is your factory located? 

A:Our factory is located in Shenzhen Guangdong China. 

3. Q:Can I get some samples of All in one kiosk?
A: Sample order is welcome. And welcome to visit our factory to see and text sample.

4.Q:What's your MOQ?
A:Any quantity is ok, More quantity, More favorable price. We will give discount to our regular customers. For new customers, discount also can be negotiated.

5.Q:How does your factory do quality control?
A:Quality is priority. There are professional and experienced QC test our products three times, and then QC manager test again to insure our quality is best. Now Our factory has gained ISO9001 authentication.