Hospital Way Finding and Self Service Queue Kiosk with Receipt Printer

Product Description

Hospital Way Finding and Self Service Queue Kiosk With Receipt Printer

In the modern healthcare landscape, efficiency, convenience, and patient - centered care are paramount. Our Hospital Kiosk is a revolutionary solution designed to address these needs, streamlining hospital operations and enhancing the patient experience.

Key Features

2.1 Patient Check - in

• Swift and Simple Process: Patients can initiate the check - in process by scanning their identification documents, such as ID cards or insurance cards. The kiosk's advanced OCR (Optical Character Recognition) technology quickly extracts relevant information, auto - populates the check - in form, and reduces the time spent on manual data entry. This enables patients to complete the check - in within minutes, minimizing waiting times in the waiting area.
• Appointment Confirmation: For patients with pre - scheduled appointments, the kiosk automatically retrieves and displays their appointment details. Patients can review the information, including the doctor's name, appointment time, and department. In case of any discrepancies, they can easily notify the hospital staff through the kiosk's communication interface.

2.2 Information Provision

• Comprehensive Hospital Guide: The kiosk serves as a digital information hub, providing patients with detailed information about the hospital's layout, departments, and services. Interactive maps help patients navigate the hospital complex, locate specific clinics, restrooms, pharmacies, and other amenities. Additionally, patients can access information about hospital policies, visiting hours, and frequently asked questions.
• Health Education Resources: To empower patients with knowledge, the kiosk offers a wealth of health - related educational materials. These include brochures, videos, and articles on various medical conditions, preventive care, and healthy lifestyle choices. For example, patients waiting for a diabetes consultation can access educational resources about diabetes management, diet, and exercise.

2.3 Bill Payment and Insurance Verification

• Multiple Payment Options: Patients can settle their medical bills directly at the kiosk. It supports a wide range of payment methods, including credit/debit cards, mobile wallets, and cash (through integrated cash - accepting modules in some models). The kiosk provides a detailed breakdown of the charges, ensuring transparency in the billing process.
• Insurance Verification: In collaboration with major insurance providers, the kiosk can verify patients' insurance coverage in real - time. This helps patients understand their financial responsibilities upfront and avoid unexpected out - of - pocket expenses. The kiosk displays the insurance coverage details, including co - pays, deductibles, and covered services.

2.4 Feedback Collection

• Enhancing Service Quality: After their visit, patients can provide feedback on their hospital experience through the kiosk. The feedback system includes a combination of rating scales (e.g., for doctor communication, waiting times, and cleanliness) and open - ended text boxes for detailed comments. Hospital management can access this feedback in real - time, enabling them to identify areas for improvement and take prompt action to enhance service quality.

Application

• Outpatient Departments: In outpatient clinics, the kiosk can significantly reduce the administrative burden on staff. It enables patients to self - check - in, access information about their upcoming consultations, and pay their bills, allowing hospital staff to focus on providing high - quality medical care.
• Emergency Rooms: During peak hours in the emergency room, the kiosk can quickly register patients, verify their insurance, and provide basic information about the triage process. This helps in streamlining the patient flow and ensuring that critical cases are attended to promptly.
• Specialty Clinics: For specialty clinics, such as cardiology or orthopedics, the kiosk can provide specialized health education resources relevant to the patients' conditions. It also simplifies the check - in and payment processes, tailored to the unique requirements of these clinics.

Product Description

Display		LCDscreen	32/43inch full HD screen, LED backlight
		resolution	1920x1080
		brightness	350cdm2
		contrast	1000:1
		ratio	16:9
		view area	941.184(H)x529.416mm (V)
		touch	10points capacitive touch
System		CPU	RK3288,Contex A17,1.8G(support i3,i5,i7 too)
		RAM	2GB
		memory	16GB
		OS	Android 5.1/  windows 10
Media plays		audio format	MP3/WMA/AAC etc.
		video format	MPEG-1/2/4,H.263,H.264,RV ....
		photo	JPEG
Audio		speaker	2*3W
Interaction		QR code scan and NFC	support
		thermal printer	support(itself with knife)80x50mm
		POS machine	optional
Network		bluetooth/ Wi-Fi	BT4.0/Wi-Fi 2.4G
		ethernet RJ45	10M/100M
Others		color	white/red
		I/O ports	AC In/RJ45/USB
		accessary	AC cable/screws/menu
		power in	AC100-240V
		power consumption	TBD
		work temperature	0-50
Size&weight		product size	TBD
		weight	TBD
		carton size	2134x758x642mm
		GW	TBD

 

Company Profile

Hongzhou, ISO9001:2008 certified Hi-tech corporation, is a leading global self-service Kiosk/ATM manufacturer and solutions provider, specializing in researching, designing, manufacturing, and providing a complete solution for self service Kiosks.

We have a strong self-service terminal product's development, software support and system integration capability, and offer customized solution according to client's individual need.

Equipped with a series of leading precision sheet metal and CNC machine tool equipment, and modern self-service terminal electronic assembly lines, our product are approved by CE, FDA,ROHS, FCC,CCC,IP65 etc.

Our self-service terminal product and solution are designed and manufactured base on lean thinking, with vertical integrated batch production capacity, low-cost structure, and outstanding customer collaboration, we are good at quick response to customer's tailor-made requirement, providing customer with one-stop self-service terminal solution.

Hongzhou high quality product and self-service terminal solution are popular both in the domestic and global markets in over 90 countries, cover financial self-service kiosk, payment kiosk, retail ordering kiosk, ticketing/card issuing kiosk, multi-media terminals, ATM/ADM/CDM, they are widely used in bank, and securities, traffic, hotel, retail, communications, medicine, cinema.

Detailed Photos

Kiosk Workshop

Our exhibition

Customer visit

Our advantages

1. R&D ability : A full-experienced strong R&D team for software and hardware development.
2. Advanced machine equipment: Advanced laser cutting machine, CNC lathe, bending machine, etc
3. Mature technological process: A complete set of materials processing, polishing paint, assembling finished prodcuts production process
4. 100% Quality gurantee: we have passed the authority certificate, such as 3C, FCC, ISO2008. With strictly quality control system
5. High cost performance: Factory direct sell, saving more than 30% cost
6. Thoughtfull Customer service: can provide design freely for customized products. Sign a NDA for customer's drawing or sample.

Why Choose Hongzhou Smart as Kiosk hardware partner?

Hongzhou Smart,a member of Hongzhou Group,we are  ISO9001,ISO13485 IATF16949 certified and UL approved corporation.As a leading Smart POS and kiosk turnkey solution provider and manufacturer,Hongzhou Smart have designed, manufactured and delivered more than 450000+ units of Self-service Kiosks and POS machines to global market.

On base of sleek design,robust POS and Kiosk hardware integration,turnkey solution, our Smart POS and self service kiosk product and solution own the advantage of vertical integrated batch production capacity, low-cost structure, and outstanding customer collaboration, enable us give quick response to customer's tailor-made smart POS and kiosk requirement.

FAQ

1. Q: Are you a factory or trading company? 
A:We are an OEM/ODM factoryof All in one kiosk.

2. Q: Where is your factory located? 

A:Our factory is located in Shenzhen Guangdong China. 

3. Q:Can I get some samples of All in one kiosk?
A: Sample order is welcome. And welcome to visit our factory to see and test sample.

4.Q:What's your MOQ?
A:Any quantity is ok, More quantity, More favorable price. We will give discount to our regular customers. For new customers, discount also can be negotiated.

5.Q:How does your factory do quality control?
A:Quality is priority. There are professional and experienced QC test our products three times, and then QC manager test again to insure our quality is best. Now Our factory has gained ISO9001 authentication.