| Customization: | Available |
|---|---|
| Type: | Fixed |
| Payment Method: | IC Card |
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Advantages of Self-Ordering Kiosk
1. Enhanced Efficiency
- Reduces wait times by enabling parallel ordering (multiple kiosks vs. a single cashier).
- Streamlines peak-hour operations, improving customer throughput.
2. Cost Savings
- Lowers labor costs by minimizing reliance on front-of-house staff.
- Reduces human errors in order placement and payment processing.
3. Improved Order Accuracy
- Customers input their own orders, eliminating miscommunication with staff.
- Visual confirmations and customization options reduce mistakes.
4. Upselling Opportunities
- Automated prompts suggest add-ons, combos, or promotions, boosting average order value.
5. Data-Driven Insight
- Tracks customer preferences, popular items, and peak times for better inventory and marketing strategies.
6. 24/7 Readiness
- Operates round-the-clock in applicable settings (e.g., fast-food chains, transportation hubs).
7. Hygiene and Safety
- Minimizes physical contact, ideal for post-pandemic preferences.
8. Customer Empowerment
- Allows shy or introverted customers to browse and order at their own pace.
- Supports multi-language interfaces for diverse audiences.
Features of Self-Ordering Kiosk
1. Intuitive Touchscreen Interface
- User-friendly design with clear menus, high-resolution images, and step-by-step guidance.
2. Customization Options
- Lets users modify orders (e.g., dietary preferences, toppings, portion sizes).
3. *Multi-Language and Accessibility Support
- Accommodates non-native speakers and includes features like text-to-speech for visually impaired users.
4. Integrated Payment Systems
- Supports contactless payments, credit/debit cards, mobile wallets (e.g., App Pay, Google Pay), and loyalty program integration.
5. Real-Time Menu Updates
- Syncs with inventory systems to display item availability (e.g., "sold out" alerts).
6. Order Tracking and Notifications
- Provides estimated wait times and alerts customers via SMS or printed tickets.
7. Branding and Promotions
- Displays tailored ads, seasonal offers, or combo deals to drive sales.
8. Cloud-Based Management
- Remote monitoring, menu updates, and performance analytics via centralized software.
9. Durability and Compact Design
- Built for high-traffic environments with anti-vandalism features and space-saving footprints.
10. API Integrations
- Connects with POS systems, kitchen display systems (KDS), and CRM tools for seamless operations. 
| Components List and Price | |||
| No. | Components | Main Specifications | |
| 1 | Industrial PC System | Mother Board | WHLUTA-6C2L Integrated Network card and Graphic card |
| CPU | Intel i3 8th | ||
| RAM | DDR4 8GB | ||
| SSD | m.2 256G | ||
| Interface | USB; COM; HDMI; VGA;*LAN; etc. | ||
| PC Power Supply | DC 12V5A | ||
| 2 | Operation System | Windows 10 IoT Ent LTSC 2021 (without license) | |
| 3 | Display+Touch screen | Screen Size | 21.5 inch |
| Pixel Number | 1920*1080 | ||
| Brightness | 250cd/m² | ||
| Contrast | 1000∶1 | ||
| Display Colors | 16.7M | ||
| Viewing Angle | 89°/89°/89°/89° | ||
| LED Life Time | Min. 30000hrs | ||
| Touch point number | 10 point (G+G) | ||
| Surface hardness | ≥6H | ||
| 4 | Receipt Printer | Receipt Printer Method | Thermal printing |
| Paper width | 80mm | ||
| Max papter diameter | Ø83mm | ||
| Speed | 260mm/s | ||
| Resolution | 203dpi | ||
| Print length | 100KM | ||
| Autocutter | included | ||
| 5 | QR code scanner | Image (Pixels) | 640 pixels(H) x 480 pixel(V) |
| Light Source | LED | ||
| Field of View | 68°(H) x 51° (V) | ||
| Minimum Resolution: | 5 mil | ||
| 1-D | Code 128, EAN-13, EAN-8, Code 39, UPC-A, UPC-E, Codabar, Interleaved 2 of 5, ITF-6, ITF-14, ISBN, Code 93, UCC/EAN-128, GS1 Databar, Matrix 2 of 5, Code 11, Industrial 2 of 5, Standard 2 of 5, Plessey, MSI-Plessey, etc |
||
| 2-D | PDF417, QR Code, DataMatrix, etc | ||
| 6 | POS | Provided by customer | |
| 7 | WIFI | 2.4G Hz or 5G Hz | |
| 8 | Speaker | Dual channel amplified speakers | |
| 9 | Power Supply | AC input voltage range | 100‐240VAC |
| DC output voltage | 12V | ||
| 10 | KIOSK Cabinet | Dimention | decided when finish production |
| Color | Optional by customer | ||
| 1. The material of outer metal cabinet is durable 1.5mm thickness cold-roll steel frame; | |||
| 2. The design is elegant and easy to install and operate; Moistureproof,Antirust, Anti-acid, Anti-dust,Static free; | |||
| 3.Color and LOGO are upon customers' requests. | |||
| 11 | Accessories | Security Lock for anti theft , Wire-Lan Port; Power sockets for electricity, USB ports;Cables, Screws, etc. | |
| 12 | Assembling and testing | ||
| 13 | Packing | Security Packing Method with Bubble Foam and carton | |
Hongzhou Smart was founded in 2005, ISO9001 certified factory, as a leading Self-Service Kiosk turnkey solution provider and manufacturer, our kiosk solutions include ATM & CDM, Bitcoin/Currency Exchange kiosk, Bill Payment kiosk, Self-ordering kiosk, Information kiosk, Hotel Check-in Kiosk, Hospital Kiosk, Queuing kiosk, Ticketing kiosk, Telecom SIM Card kiosk, Interactive kiosk, Library kiosk, A4 printing and scanning kiosk, Outdoor kiosk etc.
Hongzhou Smart provide a proven kiosk turnkey solution portfolio in the full range of self-service vertical. From mainstream applications for Bank and Financial, Restaurant, Hospital, Theater, Hotel, Retail, Parking, Government, HR, Airport, Telecom Services to "off the charts" custom platforms in emerging markets such as Cryptocurrency/ Currency Exchange, New Retails Vending, Mobile phone charging station, Bike Sharing etc. Hongzhou Smart is highly experienced and have a success in virtually every self-service market. Hongzhou Smart customized kiosk experience has consistently stood for quality, reliability and innovation.
- Sleek and beautiful self-service kiosk design (indoor and outdoor)
- Lean manufacturing,production and testing in house
- Robust ISO quality system and reliable quality control team
- Strong Kiosk hardware integration
- Professional and technical communication
Quick response and quick action to customer's requirement
Q: Are you a trading company or manufacturer?
A: We are the manufacturer who can provide self service kiosk turnkey solution from kiosk design, assembly, testing in house;
Q:Can I get some sample? What your MOQ?
A: Sample order is welcome. 1pcs MOQ is acceptable;
Q:Can I customize the product I ordered?
A: Abusolutely yes, customizatiion offer from customers are most welcomed in our company;
Q: Can you print my LOGO on the machine?
A: Yes, Logo (silk sreen service) is avaialble;
Q: How long will you need for production?
A: We may need about 5-6 weeks for samples, since we need to negotiate and confirm all details for sample order.
And 4 weeks for mass production.
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